The Alcampo supermarket chain has incorporated a virtual sommelier that offers the customer the most suitable wine for each type of food. In Estonia, a robot judge is designed to attend small trials. The Artificial intelligence changes everything and also the way you hire workers in companies. Recruitment models with video interviews and questionnaires that qualifies an algorithm to rank the most appropriate candidates for each vacancy become strong in Spain.
The candidate usually has five days to conduct an online interview (although the period may vary depending on the contracting company). The staff selector designs the questions and the candidate answers at home or where they prefer. "The coach saves time and the candidate values the system because the audience is increasingly used to recording on social networks and being able to choose the place and the time to make it is a plus", says Beatriz Zabalegui, marketing director of Easycrue.
This company has developed an artificial intelligence algorithm applied to video interviews that suggests the best profiles thanks to an automatic analysis of criteria such as verbal content, prosody and gestusal expression. "Now those in charge of the selection process can evaluate and classify interviews in order of interest and not in chronological order," says Zabalegui.
more and more companies are adding to this trend. "Their use is spreading because as more distribution channels are used, jobs become more specialized and efficiencies are sought in the recruitment process, such as filling vacancies faster," explains Josep Curto, academic director of the master's degree in business intelligence and big data of the Oberta De Catalunya University (UOC). Many companies manage a high volume of applications and select the ideal candidate consumes a lot of time and resources so companies such as Telepizza, Porcelanosa, Prosegur, Securitas Direct, Five Guys, Telepizza, Econocon or Sprinter already include this video interview system to hire staff in Spain.
A has more uses in the field of selecting new workers since the vacant position is announced. When the job offer is advertised, language patterns are analyzed to create more compelling descriptions based on the publishing channel used or the distribution of the ad across channels. "Another point where work is in the pre-selection of candidates from keywords and their correlation with experience, capabilities and traits, is called pre-filtering curriculum or screening," Curto says. "In addition, other companies use closed and open questionnaires, capability tests and other aspects that an artificial intelligence system evaluates," he adds,
The danger with algorithms based on the algorithms based on it&artificial intelligence is that the data used to select personnel is biased and shows discrimination. "For example, the selection of one or the other candidate according to whether a woman of childage, who have studied at certain universities or even territorial issues," says Carlos Gutierrez, Secretary of Youth and New Realities of the Work of Workers' Commissions (CCOO). Artificial intelligence is not safe from the discrimination faced by workers in the analog world. At CCOO, they demand that institutions control these technologies and audit algorithms, so that they do not discriminate and there are ethical values. "In many cases the problem with technologies is that they are implanted in a state of inequality," adds Gutierrez.
Linkedin uses machine learning in the U.S. to help companies avoid discriminating against candidates because of possible subjective opinions from staff selectors. The tool works with anti-skewing criteria, such as choosing the optimal candidate regardless of their gender.
But also artificial intelligence can be inclusive. This same platform has started to use it to generate automatic descriptions of photographs to make the contents more accessible to blind people. In addition, these descriptions may or may not be added to users' posts. LinkedIn (Microsoft-owned company) technology is under development and will be available by 2020.